Full Time Programs and Services Manager

Employer Hope Place Centres
Job Type Service/Project Management Therapy
Location Ontario
Specific Location Halton Region (Hornby, ON)
Salary $80,000 - $85,000
Closing Date 03/15/2019


The successful applicant will provide leadership, training and supervision to clinical and non-clinical team members; develop, implement and monitor service delivery mechanisms; perform administrative, statistical, financial and reporting duties; provide emergency ‘on-call’ supervision/decision-making; and other functions as assigned by the CEO.

Education and Formal Training Requirements:

  • Master’s Degree in a discipline recognized under regulatory legislation for psychotherapy practice in Ontario
  • Satisfactory Vulnerable Sector Police Clearance (original required, within three (3) years)
  • First Aid/CPR/AED
  • Non-Violent Crisis Intervention
  • Valid Passport and the ability to travel to the United States
  • Valid F Class Ontario Driver’s License
  • Clean driving record
  • Current automobile liability insurance at minimum $1M

Special Skills or Training:

  • Knowledge of ‘abstinence-based’ (12 Step) and ‘harm-reduction’ treatment philosophies
  • Knowledge of office equipment and computer technology, including at minimum and intermediate level of skill with MS EXCEL; skilled in use of virtual engagement tools and social media applications to interface with various stakeholders and community-at-large
  • Skilled in the use of ADAT/GAIN assessment tools and DATIS applications
  • Skilled at prevention and identification of compassion fatigue, ‘burnout’, and vicarious trauma
  • Knowledge and skill in delivery of adult education programs
  • Knowledge of customer service and QI methodology/processes
  • Demonstrated business, financial and data management acumen

Core Competencies:

  • TECHNICAL: (Advanced) Understanding Concurrent Disorders; Understanding Substance Use and Addiction; Counselling; Case Management; Crisis Intervention; Group Facilitation; Program Development, Implementation and Evaluation; Record Keeping and Documentation; Screening and Assessment; Trauma-Specific Care; and Treatment Planning.
  • BEHAVIOURAL: (Advanced) Analytical Thinking and Decision Making; Client-centred Change; Continuous Learning; Developing Others; Diversity and Cultural Responsiveness; Effective Communication; Ethical Conduct & Professionalism; Leadership; and Planning and Organizing.


  • Five plus (5+) years Senior Leadership and/or Management experience
  • Five plus (5+) years clinical experience

Hours of work:  

As required to fulfil responsibilities; forty (40) hours weekly average minimum

How to Apply

Qualified candidates interested in pursuing this challenging opportunity are invited to submit a ‘Letter of Interest’ and resume to Janice Williamson via email at [email protected]

Deadline for applications is midnight on Friday, March 15th, 2019. Details regarding this position are provided below.

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